Privacy Policy
Contents
- Information We Collect
- How We Use Information
- Data Sharing
- Data Security
- Children's Privacy
- Your Rights
- Third-Party Services
- Data Retention
- Policy Changes
- Contact Us
Have a privacy concern? We're here to help.
Contact UsOur applications are designed to be lightweight and student-focused. We collect only the minimum data necessary to provide a smooth learning experience.
a) Information you provide directly:
- Name and email address (for account registration and login)
- Username or display name
- Phone number (optional, for account recovery)
- Academic information such as grade or educational stage
b) Information collected automatically:
- Device type, operating system version, and unique device identifiers
- App usage data (e.g., which courses or lectures are accessed)
- Crash reports and performance diagnostics
- IP address and approximate geographic location (country/city level only)
The information we collect is used solely to support and improve the educational experience within our applications. Specifically, we use it to:
- Create and manage your student account
- Deliver educational content (video lectures, PDFs, notes, and practice exams)
- Track your learning progress and exam results within the app
- Send important notifications about new content or updates
- Diagnose and fix technical issues or bugs
- Improve app performance and user experience
- Respond to your support requests or inquiries
We respect your privacy and do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our apps (e.g., cloud hosting, analytics) — bound by confidentiality agreements
- Legal Obligations: When required by applicable law, court order, or governmental authority
- Safety: To protect the rights, safety, or property of our users or the public
- Business Transfer: In the event of a merger or acquisition, user data may be transferred — you will be notified in advance
We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:
- Encrypted data transmission using HTTPS/TLS
- Secure, access-controlled servers
- Regular security reviews and updates
- Restricted employee access to personal data on a need-to-know basis
Our applications are intended for students of all educational levels, including minors. We are committed to complying with applicable laws regarding children's privacy, including COPPA (Children's Online Privacy Protection Act) where applicable.
- We do not knowingly collect personal data from children under 13 without verifiable parental consent
- If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately
- We will promptly delete any such data upon verification
- Our apps do not display targeted advertisements to children
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent
- Objection: Object to processing of your data in certain circumstances
To exercise any of these rights, please contact us at info@edu-trick.com.
Our applications may use the following categories of third-party services to function properly. Each third party has its own privacy policy governing its data practices:
- Cloud Hosting & Storage: To store and deliver educational content
- Firebase / Google Analytics: For anonymous crash reporting and performance monitoring
- Push Notification Services: To deliver app notifications to your device
- Video Streaming Providers: To stream lecture videos within the app
We retain your personal data only for as long as necessary to provide you with our services and fulfil the purposes described in this policy, unless a longer retention period is required by law.
- Account data is retained while your account is active
- Upon account deletion, personal data is removed within 30 days
- Anonymised, aggregated analytics data may be retained longer for service improvement
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:
- The "Last Updated" date at the top of this page will be revised
- We will notify you through the app or via email for significant changes
- Continued use of our applications after the effective date constitutes acceptance of the updated policy
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us:
This Privacy Policy applies to all mobile applications developed and published by Edu Trick on Google Play and the Apple App Store.
